Terms of service
Motorsport Accessories terms and conditions
Please read the following agreement which governs your use of the Motorsport Accessories on-line store currently located at www.motorsportaccessories.com.au (the ‘website’).
The terms and conditions set forth herein apply to all materials, online communications and other content and material that are, or become, available on this website and also applies to any product purchases by you on this website.
Please read the terms and conditions carefully before proceeding with your purchase. By ordering from this website you agree to the terms and conditions herein.
Forms of payment
Credit card, PayPal and direct deposit.
Motorsport Accessories accepts Visa and MasterCard credit cards, direct deposit and PayPal. There is no surcharge for using your credit card to make a purchase with Motorsport Accessories’ online store. Your credit card will be billed upon processing your order.
Delivery
Delivery will be made via Australia Post as a flat rate based on the weight of your purchase.
Delivery time will depend on the type of service. For registered post allow delivery time of 3-6 working days. For express Post allow for 1-3 working days to receive your delivery.
GST
Motorsport Accessories online store is located in Australia and is obligated to withhold a 10 per cent GST.
Retail returns
All return requests shall be made directly to Motorsport Accessories. All return decisions shall be at the discretion of Motorsport Accessories management, whose decisions will be final. If upon receiving your purchase, the product is defective, then please contact Motorsport Accessories store on 07 3630 4377. Every effort will be made to get a replacement item to you. If the delivery container is damaged during delivery, inform the delivery person you wish to inspect the contents before accepting the delivery. If the contents are undamaged and complete, accept the delivery. If the contents are damaged or items are missing tell the delivery person then contact Motorsport Accessories. We will file a claim with Australia Post and resend the replacement products with no additional charges.
RETURN POLICY
Motorsport Accessories products
Motorsport Accessories has a 30 day return policy.
To return a product: A return authorisation number is required. Un-authorised packages returned without a return authorisation number will not be accepted.
Un-Opened Returns:
These types of returns MUST be sent prepaid postage – the customer pays for postage. We do not refund postage charges.
ANY Opened Products:
Returned for credit will be charged a 20% restocking fee. We do not resell opened products as being new to another customer and therefore we stick to our Policy. Product must be returned in brand new resalable condition including all original manufacture packaging and materials otherwise your return will not be accepted.
Defective Returns:
A return authorisation number is required and must be requested within 30 days of the postage date. A replacement will be sent out upon receipt of the defective unit. Some manufactures insist on products to be returned back to them directly, You MUST contact us first. We do NOT issue credit for defective products. DO NOT DISCARD THE MANUFACTURE PACKAGING. If you don't have the packaging and materials you must contact the manufacture for a replacement.
Damages and Missing Parts:
Please inspect items immediately before signing for delivery; damages or missing parts must be reported immediately. We do NOT issue credit for defective, damaged, or products missing parts.
Undeliverable or Refused Packages:
Will be credited minus a 20% restocking fee & double the shipping charge. Why? Because we are obligated to pay the shipping courier for the package to be returned back to us. If this is not your fault and in our error we will pay for the order to be reshipped at no charge.
ALL postage fees are NON-refundable
Limitation of liability
Under no circumstances shall Motorsport Accessories online store be liable for any direct, indirect, incidental, special punitive or consequential damages that may result from the use or inability to use this website or the information or the purchase of or use of products purchased on this website, including without limitation use of or reliance on the information, interruptions, errors, defects (both patent and latent), mistakes, omissions, deletion of files, disabling devises, delays in operation or transmission, non-delivery of information, disclosure of communications, or any other failure of performance, even if Motorsport Accessories operates and controls this website from its offices located in Queensland, Australia. Motorsport Accessories online store makes no representation that materials in this Website are appropriate or available for use in other locations. If you choose to access this Website outside of Queensland, Australia through your own initiative, you are responsible for compliance with all applicable laws.
Privacy
Motorsport Accessories online store may use the personal data and information submitted by you during your use of the website for Motorsport Accessories online store internal use only relating to the purposes for which you submitted such data, but will not give such personal data and information to third parties. Notwithstanding the foregoing, any personal information posted by you on the Website is at your own risk.
If you agree to receive further information from Motorsport Accessories such as new products and specials promotions, we will use the information you provide for this specific purpose only. You may choose to opt out at any time by emailing sales@motorsportaccessories.com.au with the subject heading ‘opt out’.
General
Motorsport Accessories shall have the right at any time to change or discontinue any aspect or feature of the Website, including, but not limited to, content, hours of availability and equipment and/or software required for access or use of the Website. Motorsport Accessories online store may also change the terms and conditions set forth in this Agreement and any subsequent use of the Website by you constitutes your agreement such changed terms and conditions. Any rights not expressly granted herein are reserved to Motorsport Accessories online store.
Still have more questions?
The best and fastest way to contact us for customer service is to call us on 07 3630 4377 or email sales@motorsportaccessories.com.au
Our hours are
Monday - Friday 8.30am – 5pm and Saturday 8.30am – 4pm.
